Refund Policy

Last updated: 31 Aug, 2024

At Utkarsh Dalal, we are committed to providing high-quality software development services. However, we understand that there may be situations where a refund is necessary. This policy outlines our approach to refunds.

1. Service Cancellation

If you cancel a project before any work has begun, you will receive a full refund of any payments made. If work has already started, refunds will be prorated based on the amount of work completed.

2. Dissatisfaction with Services

If you are not satisfied with our services, please contact us immediately. We will work with you to resolve any issues. If a resolution cannot be reached, we may offer a partial or full refund at our discretion.

3. Refund Process

Refunds will be issued using the original method of payment. Please allow 5-10 business days for the refund to be processed.

4. Exceptions

No refunds will be given for completed projects where the deliverables meet the agreed-upon specifications.

5. Contact Us

If you have any questions about our refund policy, please contact us at dalal.utkarsh@gmail.com.